ubbd Privacy Policy
Every piece of your information on the ubbd platform is protected with the highest level of security. This policy explains in detail how we collect, use, and keep your data safe.
Why This Policy Matters
ubbd is a safe and reliable online entertainment platform for players in Bangladesh. When you use our services, you share certain personal information with us. It is our responsibility to be fully transparent about how we handle that information.
This Privacy Policy ("Policy") applies to all services on the ubbd platform. By visiting the ubbd website or using any of our services, you are considered to have agreed to the terms of this Policy. We recommend that you read this Policy carefully.
Last Updated
This Privacy Policy has been reviewed most recently. We will post a notice on the website for any changes.
For questions, contact us:
[email protected]
What Information We Collect
Information You Provide Directly
When you create an account on ubbd or use our services, we may collect the following information:
- Full name and username
- Email address and contact details
- Date of birth (for age verification purposes — only users 21+ may use the service)
- Mobile banking details (bKash, Nagad, Rocket, Upay — for transaction purposes only)
- Identity verification documents (where applicable)
Automatically Collected Information
When you visit or use the ubbd website, the following information may be collected automatically:
- IP address and device information
- Browser type and version
- Pages visited on the website and session duration
- Information from cookies and similar tracking technologies
- Referral source (which link you used to reach the site)
Transaction Information
Your financial transaction history, deposit and withdrawal records, and bonus-related activity are stored in our system. This information is used to manage your account and ensure financial security.
Purpose of Data Use
ubbd uses the information it collects only for the specific purposes listed below. This information is not used for any unauthorized or unlawful purpose.
Service Operation and Improvement
- Creating and managing accounts
- Processing and verifying transactions
- Improving platform functionality
- Resolving technical issues
Safety and Security
- Detecting and preventing fraudulent activity
- Verifying age (21+)
- Maintaining account security
- Ensuring responsible gaming
Customer Support
- Providing 24/7 live chat and email support
- Resolving account-related issues
- Providing assistance in Bengali and English
- Sending important notifications
Analytics and Personalization
- Personalizing the user experience
- Informing you about relevant promotions and offers
- Analyzing platform usage patterns
- Helping improve service quality
Information Sharing and Disclosure
Protecting the privacy of your personal information is one of ubbd's top priorities. We may share your information only in the following limited circumstances:
Service Provider Partners
ubbd uses trusted third-party services for payment processing (bKash, Nagad, Rocket, Upay), technology services, and security verification. These partners may access your information only for the purpose of providing specific services, and they operate under strict confidentiality agreements. They may not use your information for their own purposes.
Legal Obligations
In the case of a court order, government directive, or other legal requirement, ubbd may be obliged to provide your information to the relevant authorities. In such situations, we will provide only the minimum information necessary.
What We Will Never Do
- We will not sell your information to any advertiser or marketing agency
- We will not share your information with unrelated third parties without your consent
- We will not send your financial information to unauthorized parties
- We will not use your information for any purpose beyond providing our services
Cookies and Tracking Technologies
What Cookies Are and Why We Use Them
Cookies are small data files stored in your browser. ubbd uses the following types of cookies:
- Essential cookies: Required for the core functionality of the site, such as maintaining login sessions.
- Functional cookies: Help remember your preferences and settings.
- Analytics cookies: Help monitor and improve platform usage.
You can control cookies by changing your browser settings. However, please note that disabling certain cookies may cause some ubbd services to not work properly.
Data Storage and Security
Data Storage
ubbd retains your information for as long as necessary to provide services. Even after an account is closed, some information may be kept for a specific period to meet legal obligations. Once the retention period ends, the data is securely deleted.
Security Measures
ubbd has put the following measures in place to keep your information secure:
- SSL/TLS encryption technology
- Secure data servers and firewalls
- Regular security audits
- Restricted staff access controls
User Rights
As a ubbd user, you have the following rights over your personal information:
Right to Access
You have the right to know what information we hold about you and to receive a copy of that information.
Right to Rectification
You have the right to request correction of any inaccuracies in the information we hold about you.
Right to Erasure
In certain circumstances, you have the right to request deletion of your personal information.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be restricted.
Right to Data Portability
You may request your information in a structured, easy-to-read format.
Right to Object
You have the right to object to the processing of your information for specific purposes.
Protection of Children and Minors
Age Restrictions
ubbd is an adult entertainment platform. Only individuals aged 21 or above may create an account and use this platform. We do not knowingly collect information from anyone under the age of 21.
If we become aware that information has been collected from a minor, that information will be deleted immediately and the associated account will be closed. If you believe a minor has registered on our platform, please notify us at [email protected].
Third-Party Links and Services
Notice About External Services
The ubbd platform uses third-party services such as payment gateways (bKash, Nagad, Rocket, Upay) and game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, Microgaming, NetEnt, and others). These service providers have their own privacy policies.
ubbd is not responsible for the privacy policies of these third-party service providers. However, we ensure that all partners working with us follow appropriate data protection standards.
Changes to This Policy
How Policy Updates Are Made
ubbd may update this Privacy Policy from time to time. Changes may be necessary due to service improvements, legal changes, or technological advances. For any significant changes, we will:
- Display a prominent notice on the website
- Notify registered users by email
- Record the date of the change on this page
Continuing to use ubbd after any changes means you are considered to have agreed to the updated Policy. We therefore advise you to review this page regularly.
Contact Us
Privacy-Related Enquiries
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our support team. ubbd's support team provides assistance in both Bengali and English, 24 hours a day, 7 days a week.
- Live Chat: Chat directly from any page on the website
- Email: [email protected]
Your privacy matters to us
ubbd always handles your personal information with the utmost respect and protection.